First, purchase your Remote Help Ticket by clicking the "Add to Cart" button. Then, complete the safe and secure Paypal online payment system.

After your payment is confirmed you can download and install the remote help software. Please follow the installation steps on the download webpage.

Important: Do not create a new account, we'll send you the account's Email and Password to the email address you indicated during check out.

Open the newly installed remote help software, enter the Email and Password we sent you, click Login (you'll see TeknicianSolutions), next click on Share, then email us the 12 digit Access Code along with your Phone#. We'll call you to let you know when to click "Connect".

Important: After you click "Connect" you have to click "Unblock" on your Windows Firewall pop up warning, then click "Yes" on your Crossloop pop up window.

As soon as we get the 12 digit Access Code and Phone# we can start working.

All done! Sit back and enjoy your session!

Remote Service Rates: Computers, Laptops, Servers, and Networks

• Often serviced the same business day.
• Billed at $1.25/min with minimum 15mins of service.
• No extra and no hidden fees.

We cover the entire North America remotely. Our remote software and online payment partner are currently in service all across the continent. Some of the advantages of remote computer help are:

• Promptness: You can find solutions to your problems quickly and efficiently, with the majority of issues solved the same day, around your schedule avoiding negative impact in your daily operations.
• Cost Effectiveness: As an onsite visit is not needed, the costs associated with support (gas, traveling time, minimum time to work) are eliminated. You only pay by the minute from the start. And any unused credits are stored for your future use of our remote PC support service.
• Availability: Assuming you have a working internet connection, remote support is available to you anywhere you are. Evidently, service will be faster and the problem will be solved sooner if you have a high speed internet connection.